Terms of use
The rules for browsing Skyhat, contacting hardware shops, and ordering through the marketplace.
Last updated 4 November 2026Read policyLoading Skyhat…
LEGAL
Everything that governs using Skyhat in Kenya. Each page is the current published version; the version applied at checkout is shown with your order.
The rules for browsing Skyhat, contacting hardware shops, and ordering through the marketplace.
Last updated 4 November 2026Read policyWhat personal data Skyhat collects, why we hold it, who it is shared with, and your rights.
Last updated 4 November 2026Read policyHow Skyhat meets the Kenya Data Protection Act, 2019, including contact for our data protection duties.
Last updated 4 November 2026Read policyWhich cookies and local storage Skyhat uses, why, and how to control them.
Last updated 4 November 2026Read policyWhat is not allowed on Skyhat, covering fake listings, abuse of reviews, misuse of the checkout, and the API.
Last updated 4 November 2026Read policyHow vendor listing fees, product payments, taxes, and price display work on Skyhat.
Last updated 4 November 2026Read policyHow collection, vendor delivery, and Skyhat-connected riders work, including timing, receipts, and risk.
Last updated 4 November 2026Read policyHow to return goods bought through a Skyhat listing, who grants refunds, and the timelines that apply.
Last updated 4 November 2026Read policyWho warrants hardware bought through Skyhat, how to claim, and what Skyhat does about quality and safety.
Last updated 4 November 2026Read policyThe terms a hardware company accepts when it lists its branches and products on Skyhat, including fees and duties.
Last updated 4 November 2026Read policyTerms for riders, drivers, and transport partners who fulfil hardware deliveries matched through Skyhat.
Last updated 4 November 2026Read policyEmail [email protected] or call 0712010020 / 0181675744. Product orders, refunds, and warranties are handled by the hardware shop you bought from; Skyhat helps mediate marketplace issues.