Terms of use

Welcome to Skyhat.

These terms apply when you use the Skyhat website, the Skyhat Android app, or any Skyhat checkout and quotation tools. By using Skyhat you agree to them.

1. What Skyhat is

Skyhat is a hardware marketplace and discovery layer. We list subscribed hardware companies, their branches, and their products so you can find stock near you and contact the shop. Skyhat is not a shop, a manufacturer, a transporter, or a bank.

2. Who you buy from

Every product on Skyhat is sold by a hardware company (the vendor) or one of its branches. The vendor sets prices, stock levels, units, and delivery terms. Payment, pickup, delivery, invoicing, warranty claims, and after-sales support are arranged between you and that vendor shop. Skyhat is not the seller of record and is not a party to your purchase contract.

3. Accounts

You must be 18 or older to create an account. Keep your login details private and tell us straight away if you think someone else used your account. You are responsible for activity carried out under your account and for the accuracy of the details you provide.

4. Orders and prices

Prices, stock, and units shown on Skyhat are supplied by vendors and can change. When you order through WhatsApp, a phone call, a cart checkout message, or a quotation request, you are contacting the vendor shop directly. Confirm price, quantity, unit (for example metres, rolls, bags, or lengths), total, and fulfilment method with the shop before you pay. A listing on Skyhat is an invitation to treat, not a binding offer from Skyhat.

5. Acceptable use

Do not misuse the platform. Do not attempt unauthorised access, scrape or copy the catalogue for a competing service, submit false business or product information, impersonate a shop, place orders you do not intend to take, or use Skyhat to sell counterfeit, stolen, or prohibited goods.

6. Listings and removal

We may pause or remove listings, vendors, or accounts that breach these terms, that are inaccurate, or that we are required to remove by law or by a payment provider. We aim to tell you why, and you can reply to challenge a decision.

7. Your content

Product questions, reviews, and support messages you post stay yours. You give Skyhat a non-exclusive licence to display and moderate that content on the marketplace so other shoppers can use it.

8. Reliability and limits

We do not promise that the site will be available without interruption or that vendor stock information is always current. To the extent the law allows, Skyhat is not liable for loss arising from a vendor not fulfilling an order, a price or stock error, or your reliance on listing information. Nothing here limits liability that cannot be limited under Kenyan law, and nothing excludes fraud.

9. Changes

We may update these terms as the marketplace grows. Material changes are posted on this page with a new "last updated" date; the version number published at checkout is the one that applies to that order. Continued use means you accept the current version.

10. Law and disputes

These terms are governed by the laws of Kenya. We would rather solve a problem with you directly first, so contact support before anything else.

Questions: [email protected] · 0712010020 / 0181675744 (Kenya).